Industries

Wealth Management & IFA Networks

Every adviser hour spent on admin is an hour not spent with clients.

Synthex sits across your existing systems, including your CRM, portfolio platform, and productivity tools, managing suitability reports, transfers, compliance reviews, and meeting documentation autonomously. It pauses for adviser or compliance approval at every critical gate.

The challenge

The operational tax on advice

Where adviser capacity gets absorbed before the value work even starts.

Suitability reports consume adviser capacity

Every recommendation requires a fully evidenced report covering objectives, risk assessment, product rationale, cost analysis, and regulatory compliance. Advisers spend hours drafting and cross-referencing what should take minutes.

Transfer paperwork creates operational drag

Pension transfers, ISA movements, and platform switches involve multi-stage processes running over days or weeks. Documents arrive by email, data is extracted manually, approvals are chased, and the audit trail is assembled retrospectively. A single missed step delays a transfer by weeks.

Compliance reviews only catch a fraction

Most firms sample 5-10% of adviser outputs for quality review. The other 90-95% goes unchecked until an FCA visit or client complaint surfaces the problem. Full coverage has been desirable but operationally impossible.

Meeting documentation falls through the cracks

Advisers conduct multiple client meetings per day. Each generates decisions, action items, and commitments that must be documented and evidenced. Manual note-taking is inconsistent, time-consuming, and rarely captures the full picture.

Admin overload limits growth

You cannot serve more clients without hiring more advisers, and you cannot hire fast enough to meet demand. The admin burden becomes the binding constraint on firm growth.

Suitability reports consume adviser capacity

Transfer paperwork creates operational drag

Compliance reviews only catch a fraction

Meeting documentation falls through the cracks

Admin overload limits growth

You cannot serve more clients without hiring more advisers, and you cannot hire fast enough to meet demand. The admin burden becomes the binding constraint on firm growth.

The shift

Before and after Synthex

What changes when execution is governed, evidenced, and orchestrated by default.

Draft in Seconds

With Synthex

Before Synthex

Suitability reports take 2-3 hours each.

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Capture Every Detail

With Synthex

Before Synthex

Transfer data keyed manually from provider documents.

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Surface What Matters

With Synthex

Before Synthex

5% compliance sampling, with issues found months later.

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Turn Meetings into Execution

With Synthex

Before Synthex

Handwritten meeting notes; details missed or forgotten.

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Automate Complex Processes

With Synthex

Before Synthex

Advisers buried in admin; growth capped by headcount.

Drag to compare

Before Synthex

With Synthex

Suitability reports take 2-3 hours each.

Draft generated in under five minutes. Adviser reviews and finalises in under ten.

Draft in Seconds

Transfer data keyed manually from provider documents.

Documents parsed on arrival, data extracted and synced to CRM. Provider replies auto-matched to active transfers.

Capture Every Detail

5% compliance sampling, with issues found months later.

100% QA coverage; issues flagged same-day.

Surface What Matters

Handwritten meeting notes; details missed or forgotten.

Meetings captured across Teams, Zoom, or in-person. Structured outputs sync to CRM and feed active processes.

Turn Meetings into Execution

Advisers buried in admin; growth capped by headcount.

40-60% of admin time returned to client-facing work.

Automate Complex Processes

How your teams run on Synthex

The advice firm, end to end

Step 1 of 5

Discovery → Fact Find

Synthex listens to the discovery meeting and structures it into the firm's fact find, including the relationship-grade context the CRM has no place for.

Teams in this step

Client Relations
Advisers

Synthex execution layer

Processes
Workflows
Assistants
Document intelligence
Meeting intelligence
Email orchestration
Audit trail

Explore the solution

Step 2 of 5

Client confirmation

A guest link lets the client review, complete, and approve the fact find with an email and access code.

Teams in this step

Client
Advisers

Synthex execution layer

Processes
Workflows
Assistants
Document intelligence
Meeting intelligence
Email orchestration
Audit trail

Explore the solution

Step 3 of 5

LOA orchestration

Client signs the LOA, the adviser routes it to providers, Operations chases the responses, and the 50-page replies are reconciled into the client record.

Teams in this step

Client
Advisers
Operations & transfers
Legal

Synthex execution layer

Processes
Workflows
Assistants
Document intelligence
Meeting intelligence
Email orchestration
Audit trail

Explore the solution

Step 4 of 5

Suitability report

Drafted in under five minutes from the reconciled record. Finalised by the adviser in under ten. Reviewed by compliance same-day.

Teams in this step

Advisers
Paraplanners
Compliance & risk
Legal

Synthex execution layer

Processes
Workflows
Assistants
Document intelligence
Meeting intelligence
Email orchestration
Audit trail

Explore the solution

Step 5 of 5

Ongoing review

Annual follow-ups, costs and charges checks, and life-event triggers keep the plan accurate after onboarding.

Teams in this step

Advisers
Compliance & risk
Leadership

Synthex execution layer

Processes
Workflows
Assistants
Document intelligence
Meeting intelligence
Email orchestration
Audit trail

Explore the solution

Front office

Back office

Client

Confirms fact finds, approves advice, and signs Letters of Authority through a self-service guest view.

Client Relations

First contact in larger firms. Runs discovery, listens to the prospect, recommends to an adviser.

Advisers

Owns the client relationship. Delivers suitability, advice notices, and ongoing review.

Paraplanners

Builds the cash flow plan, drafts the suitability, generates the costs and charges disclosures.

Investment team

Owns the house view. Produces fund prep, daily briefs, and quarterly client commentary.

Operations & transfers

Runs the LOA chase, the transfer lifecycle, and the onboarding pack across providers and platforms.

Compliance & risk

Approves at the gates. Runs annual review coverage and 100% conduct QA across the population.

Legal

Owns KYC, AML, and the client agreement chain. Routes signatures and retains the record.

Leadership

Sees conduct, capacity, and risk across teams in real time. Drives Consumer Duty and FCA reporting.

Execution layerSynthex

ProcessesWorkflowsAssistantsDocument intelligenceMeeting intelligenceEmail orchestrationAudit trail

Step 1 of 5

Discovery → Fact Find

Synthex listens to the discovery meeting and structures it into the firm's fact find, including the relationship-grade context the CRM has no place for.

Explore the solution

Step 1 of 5

Discovery → Fact Find

Synthex listens to the discovery meeting and structures it into the firm's fact find, including the relationship-grade context the CRM has no place for.

Teams in this stepClient RelationsAdvisers

Explore the solution

Step 2 of 5

Client confirmation

A guest link lets the client review, complete, and approve the fact find with an email and access code.

Teams in this stepClientAdvisers

Explore the solution

Step 3 of 5

LOA orchestration

Client signs the LOA, the adviser routes it to providers, Operations chases the responses, and the 50-page replies are reconciled into the client record.

Teams in this stepClientAdvisersOperations & transfersLegal

Explore the solution

Step 4 of 5

Suitability report

Drafted in under five minutes from the reconciled record. Finalised by the adviser in under ten. Reviewed by compliance same-day.

Teams in this stepAdvisersParaplannersCompliance & riskLegal

Explore the solution

Step 5 of 5

Ongoing review

Annual follow-ups, costs and charges checks, and life-event triggers keep the plan accurate after onboarding.

Teams in this stepAdvisersCompliance & riskLeadership

Explore the solution

Synthex sits above the tools your teams already use. Processes are triggered from the CRM and portfolio platform; orchestration happens above them.
CRM · Portfolio platform · Microsoft 365 · Document store

Solutions

What Synthex does for your firm

Where Synthex shows up across the advice lifecycle. Each runs on the same governed execution layer.

Results

Measurable business outcomes

< 10 min

Suitability reports

draft in under five minutes, finalised by the adviser in under ten

100%

QA coverage

every report, communication, and meeting reviewed

70%

Faster onboarding

from weeks of chasing documents to a governed workflow

See Synthex in your advice firm

Walk through how Synthex runs suitability, transfers, and compliance across your existing stack, without disruption.

Book a demo Explore the platform

Wealth Management & IFA Networks

The operational tax on advice

Suitability reports consume adviser capacity

Transfer paperwork creates operational drag

Compliance reviews only catch a fraction

Meeting documentation falls through the cracks

Admin overload limits growth

Suitability reports consume adviser capacity

Transfer paperwork creates operational drag

Compliance reviews only catch a fraction

Meeting documentation falls through the cracks

Admin overload limits growth

Before and after Synthex

The advice firm, end to end

Discovery → Fact Find

Client confirmation

LOA orchestration

Suitability report

Ongoing review

Discovery → Fact Find

Client confirmation

LOA orchestration

Suitability report

Ongoing review

Discovery → Fact Find

Client confirmation

LOA orchestration

Suitability report

Ongoing review

What Synthex does for your firm

Discovery & Fact Find Capture

Client Portal & Confirmation

LOA Orchestration & Reconciliation

Suitability Report Automation

Ongoing Suitability Review

Holdings Transfer Automation and Orchestration

Measurable business outcomes

See Synthex in your advice firm